FAQ

WHERE IS JT'S STORAGE?

Our Carlyle facility is located at 1220 Dorothy Ln, just off IL-127 and right by Dollar General. We're quickly and easily accessible from downtown Carlyle, Huey, Beckemeyer, Breese, Posey and their surrounding communities. Our Breese location is located at 10225 Holy Cross Ln just east of the hospital and accomdates Breese, Carlyle, Highland, Aviston, Germantown, Jamestown and surrounding areas. 

WHAT ARE YOUR OFFICE HOURS?

Our call center is open from 9:00AM to 5:00PM 7 days a week. Please phone us on 1-800-822-2083. We can't wait to hear from you!

WHAT ARE YOUR ACCESS HOURS?

Our facility is open for access 24/7.

DO YOUR STORAGE UNITS HAVE TEMPERATURE CONTROL?

Temperature controlled units are available. They're the most reliable way of keeping your possessions in pristine condition. Please contact us for more details.

CAN I STORE MY VEHICLE AT YOUR FACILITY?

You sure can! We offer both covered and uncovered parking options to suit all budgets and needs. Whether you're looking to store your car, RV, boat or other vehicle, you're sure to find our facility the most economical around.

CAN I PAY MY BILLS ONLINE?

Of course! Paying your bills online is both easy and preferred. We take ACH eChecks and credit/debit cards for monthly auto payments. Checks are possible with qualifying terms, please contact us for more details.

ARE THERE ANY HIDDEN COSTS OR SURCHARGES?

Absolutely not. Here at JT's Storage, what you see is what you get. The prices listed on our website are the same prices you pay.

HOW DO I GET STARTED?

Simply fill in the online "Move-In" form on our website or call us at 1-800-822-2083 to reserve your unit now! Don't forget to read about our storage tips and try our storage calucator to estimate the size and price of any unit. Thank you very much for choosing JT's Storage!